Eufy Security Camera Support Guides

Browse all 72 troubleshooting guides for Eufy Security Camera. Click any issue below for step-by-step fix instructions.

Floodlight Cam 2 Pro — camera offline Floodlight Cam 2 Pro — can't add device Floodlight Cam 2 Pro — charging issues Floodlight Cam 2 Pro — night vision not working Floodlight Cam 2 Pro — not connecting Floodlight Cam 2 Pro — notifications not working Floodlight Cam 2 Pro — red light Floodlight Cam 2 Pro — syncing issues Indoor Cam 2K — app crashing Indoor Cam 2K — blinking blue light Indoor Cam 2K — error code 1 Indoor Cam 2K — error code 5 Indoor Cam 2K — live view not working Indoor Cam 2K — video not loading Indoor Cam 2K — wifi not working Indoor Cam 2K — wifi signal weak Indoor Cam Pan & Tilt — app not connecting Indoor Cam Pan & Tilt — battery not charging Indoor Cam Pan & Tilt — can't connect to base station Indoor Cam Pan & Tilt — error code 4 Indoor Cam Pan & Tilt — stream keeps buffering Indoor Cam Pan & Tilt — two-way audio not working Indoor Cam Pan & Tilt — wiring help Indoor Cam Pan & Tilt — won't connect to wifi SoloCam E40 — audio crackling SoloCam E40 — base station offline SoloCam E40 — can't sync SoloCam E40 — error code 2 SoloCam E40 — firmware update failed SoloCam E40 — installation help SoloCam E40 — keeps going offline SoloCam E40 — wifi setup failed SoloCam L40 — blinking white light SoloCam L40 — can't log in SoloCam L40 — doorbell wiring SoloCam L40 — error code 3 SoloCam L40 — network connection lost SoloCam L40 — no audio SoloCam L40 — not turning on SoloCam L40 — recorded clips missing SoloCam S40 — battery draining fast SoloCam S40 — delayed video SoloCam S40 — dies quickly SoloCam S40 — firewall blocking SoloCam S40 — motion detection not working SoloCam S40 — not recording at night SoloCam S40 — playback not working SoloCam S40 — recording stops randomly Video Doorbell Dual — can't see live footage Video Doorbell Dual — mic not working Video Doorbell Dual — motion alerts not working Video Doorbell Dual — mounting bracket issues Video Doorbell Dual — not recording Video Doorbell Dual — offline Video Doorbell Dual — solid red light Video Doorbell Dual — video feed black eufyCam 3 — battery draining fast eufyCam 3 — dies quickly eufyCam 3 — firewall blocking eufyCam 3 — motion detection not working eufyCam 3 — not recording at night eufyCam 3 — playback not working eufyCam 3 — recording stops randomly eufyCam 3 — yellow light eufyCam 3C — audio crackling eufyCam 3C — base station offline eufyCam 3C — can't sync eufyCam 3C — delayed video eufyCam 3C — error code 2 eufyCam 3C — installation help eufyCam 3C — keeps going offline eufyCam 3C — wifi setup failed

Need Personal Help With Your Eufy Device?

Our certified technicians can help with any Eufy issue.

Get Free Support →