Wyze Security Camera Support Guides

Browse all 80 troubleshooting guides for Wyze Security Camera. Click any issue below for step-by-step fix instructions.

Cam OG — app not connecting Cam OG — battery not charging Cam OG — error code 4 Cam OG — playback not working Cam OG — two-way audio not working Cam OG — wiring help Cam OG — won't connect to wifi Cam OG — yellow light Cam Outdoor — audio crackling Cam Outdoor — can't log in Cam Outdoor — doorbell wiring Cam Outdoor — error code 2 Cam Outdoor — firmware update failed Cam Outdoor — installation help Cam Outdoor — keeps going offline Cam Outdoor — wifi setup failed Cam Pan v2 — base station offline Cam Pan v2 — battery draining fast Cam Pan v2 — can't sync Cam Pan v2 — delayed video Cam Pan v2 — firewall blocking Cam Pan v2 — motion detection not working Cam Pan v2 — not recording at night Cam Pan v2 — recording stops randomly Cam Pan v3 — app not connecting Cam Pan v3 — battery not charging Cam Pan v3 — dies quickly Cam Pan v3 — error code 4 Cam Pan v3 — playback not working Cam Pan v3 — two-way audio not working Cam Pan v3 — wiring help Cam Pan v3 — yellow light Cam v2 — app crashing Cam v2 — blinking blue light Cam v2 — can't connect to base station Cam v2 — error code 5 Cam v2 — stream keeps buffering Cam v2 — wifi not working Cam v2 — wifi signal weak Cam v2 — won't connect to wifi Cam v3 Pro — app crashing Cam v3 Pro — blinking blue light Cam v3 Pro — can't connect to base station Cam v3 Pro — error code 1 Cam v3 Pro — error code 5 Cam v3 Pro — stream keeps buffering Cam v3 Pro — wifi not working Cam v3 Pro — wifi signal weak Cam v3 — camera offline Cam v3 — charging issues Cam v3 — error code 1 Cam v3 — live view not working Cam v3 — night vision not working Cam v3 — not connecting Cam v3 — syncing issues Cam v3 — video not loading Floodlight Cam — camera offline Floodlight Cam — charging issues Floodlight Cam — live view not working Floodlight Cam — night vision not working Floodlight Cam — not connecting Floodlight Cam — notifications not working Floodlight Cam — syncing issues Floodlight Cam — video not loading Video Doorbell Pro — blinking white light Video Doorbell Pro — error code 3 Video Doorbell Pro — network connection lost Video Doorbell Pro — no audio Video Doorbell Pro — not turning on Video Doorbell Pro — offline Video Doorbell Pro — recorded clips missing Video Doorbell Pro — video feed black Video Doorbell — can't add device Video Doorbell — can't see live footage Video Doorbell — mic not working Video Doorbell — motion alerts not working Video Doorbell — mounting bracket issues Video Doorbell — not recording Video Doorbell — red light Video Doorbell — solid red light

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